Business in Hand

Know where things stand, what needs your attention and what happens next.

We bring your business information, follow-ups and routine work together, so you can get a clearer picture of the day without chasing everything yourself. We build around how you and your team work, with automated workflows where they help and you staying in control.

Ask about a 15-minute conversation

Morgan from our team can talk through why it could help, whether now is the right time and where to from here.

Ken having coffee with Niko at the kitchen table

Ken and Niko at the kitchen table.

Based on the way I work.

I use a second-brain setup in my own business to keep useful context together, prepare work and follow through. Business in Hand brings that approach to your business. We start with your actual work and the people doing it, not a standard bundle of automations.

Where would it make the biggest difference?

It might be finding a past decision without hunting through messages, preparing a draft from information you already have, or keeping track of who agreed to do what. We work through a real example with you before deciding what belongs in the setup.

What we can build with you

  • An agreed home for the business information and context the setup needs.
  • A way to ask questions and prepare drafts in plain language, with source checks where they matter.
  • A routine for recording checked decisions, responsibilities and next actions.
  • Agreed access, human approvals and a way to handle missing or conflicting information.
  • Training, documented responsibilities, a handover and recovery arrangements.

We agree the boundaries first

We choose a useful starting point and write down what is included, which information and software it can use, and what still needs someone’s approval. It does not get unrestricted access or authority to run the business for you.

Software connections depend on the systems you use and the permissions available. Setup, subscriptions and ongoing support are scoped and priced after we understand the work. No unlimited changes or guaranteed time saving.

We adapt the work to your business.

Your people, systems and priorities shape the setup. We agree what should change and what already works well enough to leave alone. We can start with one part of the business and decide together whether anything more is useful.

How we get it working

1. Show us the work

Bring a recent example: the information you needed, the decision or task, and where it got held up.

2. Agree a useful starting point

Set the scope, information sources, access, responsibilities and checks. Agree how we will judge whether it is ready.

3. Build and test together

Work through real examples with the person who will use it, including missing information and exceptions. Drafts and actions are checked before use.

4. Hand it over properly

Train the operator, document the routine and recovery, and agree any ongoing care. A backup person can be included where agreed.

Business experience and hands-on AI work.

I’m Ken. My background is in business, engineering and fixing problems. I’ve been working hands-on with AI since 2022, and I’m an Interpretability Advisor with Awaken AI, a New Zealand-developed AI companion.

The aim is to give you more control over the everyday work, so there is more room for life outside it. We will talk honestly about what is useful, what needs checking and what is better left to a person.

Client privacy

Your privacy comes first.

Many of the businesses we work with aren’t named on this website. Our clients’ privacy comes first.

We agree any use of your name, work or results with you before sharing it.

What are you most tired of having to remember or chase?

Tell us about the last example. Morgan can answer your initial questions and help arrange 15 minutes with me if there is a useful next step.

Email KenCall 0274 250 007

See both offers · Meet Ken